Omnichannel Inbox BY MARKHUB

Every conversation, owner and next step in one place.

Bring customer messages from connected channels into a shared inbox built for clear ownership and follow-through.

Start with Omnichannel Inbox Explore the possibilities

One account. Your team. A connected workspace.

Omnichannel InboxINTERFACE PREVIEW

Omnichannel Inbox Interface concept

Customer threadChannel context attached

Owned

Could you help me choose the right next step?

Yes — the team has the context and can continue here.

Illustrative interface · sample content

PURPOSE IN EVERY DETAIL

Move each conversation forward without losing the thread.

Bring channel context, ownership and follow-up into a shared operating view that makes the next action obvious.

One customer thread

Keep messages and channel context together as the conversation moves.

Clear ownership

Assign work so the team always knows who is responding next.

Faster resolution

Use saved context and controlled workflows to reduce repeated work.

OWNERSHIP INBOX4 OPEN

ACCustomer thread Owned

Can you help with the next step?

Yes — the context is already attached.

Illustrative workflow · sample content

MADE FOR THE WAY YOU WORK

A focused inbox, connected to the work around it.

Keep customer conversations close to the campaigns, contacts and team context already available in MarkHub.

Explore the full product suite

FROM FIRST IDEA TO NEXT ACTION

Keep the work moving, together.

Bring customer messages from connected channels into a shared inbox built for clear ownership and follow-through.

Receive

Bring messages from supported connected channels into one inbox.

Assign

Give the conversation a clear owner and keep the history close.

Resolve

Reply, follow up and track the conversation status.

Start with Omnichannel Inbox

A LITTLE MORE CLARITY

Good questions. Clear answers.

Talk to our team

Can I start with only Omnichannel Inbox?

Yes. Begin with the focused app your team needs today and add other MarkHub products when the workflow expands.

Will this create a separate account or team?

No. The product lives inside the same MarkHub workspace so account and team context can stay together.

How do I choose the right setup?

Compare the published features and limits on our Pricing page, or contact the team to talk through your requirements.

Omnichannel Inbox

Make every customer conversation easier to own.

Start with one focused product. Keep room for the rest of your customer operation to grow around it.

Start with Omnichannel Inbox Talk to us